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If you could not find what you were looking for in our illustrated tutorials, please send us your question. Our support team will answer within 24 hours.

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If something is unclear or you get stuck, our illustrated tutorials offer you immediate assistance.

Registration, login

Registration, login, forgotten password, deleting user accounts, changing profile data

mozaWeb - First steps

How to create an account, how to modify account data, how to use cookies and enable Flash

Digital publications

How to buy digital books, how to activate book licences, types of digital publications

mozaBook, mozaMap

How to download mozaBook and activate a licence? Online / offline books, types of mozaBook licences

Purchase-related questions

How can I buy? How can I activate and move a licence, or cancel a subscription?

Licence code

Software licence, digital book licence, teacher and student licence

Technical questions

Questions regarding functions, MacOS, reporting issues, system requirements

Manuals. Training videos

Illustrated guides and manuals, training videos. mozaBook help, tool help

Interactive 3D scenes

Questions about playing 3D scenes, 3D glasses, 3D tablets

Business inquiries

Contact, partner publishers, distributors, training

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